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In this special 3-PART MASTERCLASS, we drop you inside a Tony Robbins Business Mastery seminar to learn HOW TO BUILD A BRAND, SHOWCASE YOUR X FACTOR, and BRING YOUR UNIQUE PRODUCT or SERVICE to a COMPETITIVE MARKET.
In PART THREE, you’ll see Tony Robbins in a one-on-one interview with DAN CATHY, the dynamic Chairman of Chick-fil-A, Inc., the iconic family-owned fast food chain specializing in chicken sandwiches.
Under Dan’s leadership, Chick-fil-A has become the 3rd largest fast food chain in America, behind McDonald’s and Starbucks. Since 2013, the company has expanded to over 2,600 restaurants in 47 states and the District of Columbia, as well as new ventures into the Asian market.
However, it’s Dan’s unwavering commitment to customer service that has been the real key element to the company’s immense success. With an emphasis on family and community, and a tireless dedication to maintaining a positive workplace culture, Chick-fil-A is more than just a fast food dining experience – it’s a model for how businesses should inspire their employees and treat their customers.
*Fun fact: Chick-fil-A has been closed on Sundays since 1946. While it’s estimated the chain loses over $1 billion in potential yearly revenue, the family continues to honor this tradition – which encourages employees to rest, spend time with family and worship (if they choose).
***
Business Mastery is the world’s premier business training event designed and hosted by the world’s #1 authority on personal growth, business transformation and peak performance – Tony Robbins. This five-day event equips entrepreneurs, business owners and operators with cutting-edge systems, skills and strategies not found anywhere else to create an invincible advantage against competitors.
Business Mastery is designed to help participants thrive in any economic climate as they discover critical factors impacting their businesses currently, and design an action plan for the next phase of growth, whether they seek more profits or an exit strategy. This includes marketing tips, maximizing a business’ digital presence to actually get seen and discovered online and how to anticipate and solve the biggest business problems.
During this comprehensive program, participants gain the same proprietary tools and methodologies Tony Robbins has used to make more than 70 businesses profitable. They’ll also unlock exclusive growth tips from industry giants from companies like Airbnb, OrangeTheory, Shake Shack, SoulCycle, Warby Parker and more.
Now available as an immersive virtual event, Tony Robbins’s Business Mastery is drawing even larger crowds and a new generation of business owners.
Learn more about Business Mastery: https://tonyr.co/bm-podcast
VIDEO SHOW NOTES
00:20 Introduction to Dan Cathy
01:35 Origins of Chick-fil-A
03:00 Don’t be a victim of life’s circumstances
04:23 Master. Mate. Mission
05:22 Family recipe for success
08:05 Customer service is employee service
10:36 Always do more than what’s expected
11:19 Be a blessing and you will be blessed
11:58 Prepping the next generation
14:08 It’s not the “what,” it’s the “who”
14:26 Competence. Character. Chemistry
16:26 Breaking down the numbers
18:00 Take an engineering approach to innovation
19:35 Anticipating the future
21:41 Own your mistakes
24:17 The end is near when accountants take over
25:34 Success is all about succession
27:34 Share the good and the bad
30:00 The idea behind “Eat mor Chikin”
32:12 Four essentials to live by
33:58 The idea behind Sunday closure
38:25 Be environmentally conscious
40:13 Live a purpose driven life40:38 Sign off
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Website: https://www.tonyrobbins.com/
Tony Robbins is a #1 New York Times best-selling author, entrepreneur, and philanthropist. For more than four and a half decades, millions of people have enjoyed the warmth, humor and dynamic presentation of Mr. Robbins’ corporate and personal development events. As the nation’s #1 life and business strategist, he’s called upon to consult and coach some of the world’s finest athletes, entertainers, Fortune 500 CEOs, and even presidents of nations.
Lol we all know Tony ain't doing SHIT with those notes 😂. Someone like Tony will get MAYBE one note worth while in 3 interviews. Lol
Amazing. In marketing this is how I did it very successfully! Love this man. I wish all bosses were like Dan Cathy bc it moves all road blocks out of the way to success. And he is right. How many times have I seen, in my career, where out growth was not matched or exceeded by inner growth and me knowing it meant the end for the company; a slow painful, helpless death for all to watch.
What an amazing interview. Inspirational 😊
Despite the economic crisis,this is a Still a good time to invest in stock and Crypto.
This was an incredible interview. Thank you for sharing Tony!
Isn’t this dude a homophobe? Weak!
This guy needs to be on Theo Vons podcast
Despite the economic crisis,this is a Still a good time to invest in stock and Crypto
If he was a real Christian, he would close all the stores and tell people fast food is unhealthy for them. He says he takes care of his body and exercises… I guarantee he doesn't eat fast food.
🐕🦺💣🤏
Mono and diglecerides and high fructose corn syrup. That’s the secret
They edited out the 4 principle!
I am so impressed and inspired by this man.
Thank you, Tony, for this fantastic interview. I found it insightful, inspiring, and encouraging. We need more business people like Dan Cathy who bring meaning to their employees and families. It's beautiful to see that a business that puts people first is more successful than corporations that are in business just for the money.
👏👏👏
I wish he would run for president ❤
All this profit and terrible wages
Average revenue per location:
McDonalds $3 million
Chick-Fil-A $9.2 million
I like this guy. Corporate America needs more CEOs like him that really care for people and not just for money.
11:05
Man I'm impressed. I will take many of your great ideas. I want to work with Dan! Hey Dan want to build some great boats? Shutting it down on Sunday. I'll work on it. That's a tough change for me but I can.
Powerful interview!
This is so amazing and encouraging… so insightful… thank you for this Tony!!
I’m glad he gave glory to God at the end. I can tell he wanted to make sure he got that in!💯
You sold your soul for a high ESG score? Did you not see what happened to Bud Light when they did the same? You are now on the same boycott list. The boycotts will cause any company who does this to lose more than you thought you could gain by your higher ESG score. I hope you, as a Christian business man still knows what true repentance means.
Success always leaves clues…..
God. End of story.